Behavioural Science for Quality and Continuous Improvement: 25 Lessons from
45,11 €
Lesson: 5 - Not always about people. Lesson: 6 ¿ What quality experts need to know. Lesson: 7 - When facts are overlooked. Lesson: 8 - The intricacies of change. Lesson: 9 - The power of familiarity. Lesson: 10 - Role of Emotions.
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