Beruhigende Menschen mit OHR: Wie Aussagen Empathie, Aufmerksamkeit und Re zeigen
22,76 €
We all can use tools for managing the emotions this has caused. Yet it's not as easy as it looks. Words matter. Following on the success of his widely-known BIFF Response. Audience General. Galley sand e-galleys available 4 months prior to publication.
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