Encouraging the Heart : Igniting Purpose and Providing Meaningful Recognition...
17,60 €
Encouraging the Heart : Igniting Purpose and Providing Meaningful Recognition, Paperback by Kouzes, James M.; Posner, Barry Z., ISBN 1394303904, ISBN-13 9781394303908, Like New Used, Free shipping in the US "Developing genuine gratitude involves carefully observing what employees are doing, walking in their shoes, developing greater empathy, and sincerely trying to understand the challenges they face. It is about seeing good things happening and then expressing heartfelt appreciation for the right behaviors"-- Provided by publisher.
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