Verbesserung der organisatorischen Leistung: Ein praktischer Leitfaden für den menschlichen Dienst...
Improving Organizational Performance : A Practical Guid for the Human Services Field, Paperback by Sluyter, Gary V., ISBN 0761907513, ISBN-13 9780761907510, Like New Used, Free P&P in the UK This practical guide to recently developed management principles takes the reader beyond the basics of Total Quality Management to the underlying core concepts. Th provides a basic reference and field guide for social and mental health service organizations that are interested in learning about and applying sound management principles. In addition to theory, it presents procedures for putting quality practices in place, illustrates points with examples from the field, and includes a complete case study to help organizations learn the quality improvement team process.
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