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Kartierungserfahrungen: Ein vollständiger Leitfaden zur Kundenausrichtung durch Reisen, B,

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17,22 €

This comprehensive guidebook provides a step-by-step approach to aligning customer experiences through journeys, blueprints, and diagrams. Written by James Kalbach, the book is a valuable resource for businesses looking to improve their user interfaces and decision-making processes. With a focus on consumer behavior and commerce, the book offers valuable insights into how to create a seamless experience for customers. The book is a trade paperback with 436 pages and measures 9.2 inches in length, 7.4 inches in width, and 0.7 inches in height. It weighs 25.3 ounces and is published by O'Reilly Media, Incorporated. The book is in English and was published in 2020. This book is a must-have for any business looking to improve their customer alignment.

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