Maximierung der Callcenter-Leistung: 136 innovative Ideen zur Steigerung der Prod...
174,09 €
Maximizing Call Center Performance : 136 Innovative Ideas for Increasing Productivity and Customer Satisfaction, Hardcover by Bodin, Madeline, ISBN 1138412341, ISBN-13 9781138412347, Like New Used, Free P&P in the UK Ever wish you could find out how North America's biggest and most advanced call centers are really using call center technology? Want to know how successful call centers have solved the problems behind basic call center functions such as order handling, h
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