Verkauf im Kundenservice: Service integrieren und koordinieren und verkaufen...
195,42 €
Selling in Customer Service : Integrating and Coordinating Service and Selling, Hardcover by Cai, Leon, ISBN 1032644052, ISBN-13 9781032644059, Brand New, Free P&P in the UK Despite the fact that there are many books on service improvement and many related to selling skills worldwide, there are few books on how service and selling are integrated and coordinated.
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