Taming Gladys!: The Busy Leader's Guide to Creating Fierce Customer Loyalty
18,64 €
Now in 'Taming Gladys!'. Based on their own successful training programs, it is rich with case studies, examples and action plans. Taming Gladys! Taming Gladys provides both of these in a fashion that enlists, enlightens and expands the capacity and competence for service excellence.".
Jetzt bei Ebay:
