Die Kraft eines positiven Nein: Wie man Nein sagt und trotzdem zu Ja kommt von William Ury (E
28,64 €
By William Ury. But saying the wrong kind of No can destroy what we value and alienate others. "In this wonderful book, William Ury teaches us how to say No—with grace and effect—so that we might create an even better Yes.".
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