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Das QFD-Buch: Der Teamansatz zur Lösung von Problemen und Kundenzufriedenheit...

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9,14 €

The product is a hardcover book titled "The QFD Book: The Team Approach to Solving Problems and Satisfying Customers." Authored by Lawrence R. Guinta & Nancy C. Praizler, it focuses on Business Informatics and quality control. Published by amacom in 1993, the book emphasizes the importance of using Quality Function Deployment (QFD) to address issues and meet customer satisfaction. With 118 pages, this educational resource targets adult learners in the business field, offering practical strategies for problem-solving and enhancing customer experiences.

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