Value Stream Management for the Lean Office : 8 Steps to Planning, Mapping, a...
75,89 €
Value Stream Management for the Lean Office : 8 Steps to Planning, Mapping, and Sustaining Lean Improvements in Administrative Areas, Paperback by Tapping, Don; Shuker, Tom, ISBN 1563272466, ISBN-13 9781563272462, Brand New, Free shipping in the US Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of bas
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