What's Your Problem? Identifying and Solving the Five Types of Process Proble...

What's Your Problem? Identifying and Solving the Five Types of Process Problems, Paperback by Castaneda-Mendez, Kicab, ISBN 1466552697, ISBN-13 9781466552692, Like New Used, Free shipping in the US This volume presents advice on identifying and solving process problems using the Six Sigma methodology ("define, measure, analyze, improve, control"). The author describes how to identify and address the five types of process defects (., defects caused by delay, error, suboptimality, unpredictability, and personnel reasons) individually and in terms of multiple unit process improvement. He also describes how to teach problem solving to organizational personnel. Annotation ©2013 Book News, Inc., Portland, OR ()

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