Leistungsmessung der Dienstleistung: Praktische Forschung für bessere Qualität von Ralf Lis
77,13 €
By Ralf Lisch. Nonetheless, complaints about insufficient, inconsistent or bad service abound. Quality decides on success and failure. This book puts an end to common misconceptions of quality studies.
Jetzt bei Ebay:
![Produktbild - Measuring Service Performance: Practical Research for Better Quality [Paperback]](https://i.ebayimg.com/thumbs/images/g/VkgAAeSwIidoTCzT/s-l140.jpg)
![Produktbild - Essentials of Software Testing by Bierig, Ralf [Hardback]](https://i.ebayimg.com/thumbs/images/g/baUAAeSwCVVoSKpO/s-l140.jpg)
![Produktbild - Serious Games: Foundations, Concepts and Practice by Ralf Doerner [Paperback]](https://i.ebayimg.com/thumbs/images/g/9bEAAOSw4bFnl2dx/s-l140.jpg)
