Total Quality Management and Operational Excellence : Text With Cases, Hardco...
171,47 €
Total Quality Management and Operational Excellence : Text With Cases, Hardcover by Oakland, John S.; Turner, Michael Anthony; Oakland, Robert James, ISBN 1138673404, ISBN-13 9781138673403, Brand New, Free shipping in the US The popular, practical, jargon-free writing style, along with ten supporting case studies, effortlessly ties the model to its real-life applications, making it easy to understand how to apply what you’ve learned to your practices and achieve sustainable competitive advantage.
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